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Customer Care |
TruPay Customer Care Management
Your Customer Care experience starts with your Sales Representative who coordinates the initial stages of your conversion. Once the conversion is underway, your Sales Representative will introduce you to your Conversion Specialist. Your Specialist is a resource well trained in the Millennium system with special emphasis in client set-ups.
Your Specialist will assist you by setting up your company requirements: installing the software module, training your personnel onsite, and customizing your report requirements. Your Specialist will monitor the process to ensure a smooth transition.
TruPay has a top-quality Customer Service Department that is available to answer all your questions. Your Customer Service Department can assist you on the phone or through online help using the Millennium synchronization process.
Having an experienced company with a trained team of individuals servicing your account from start to finish will give you the necessary components for complete client satisfaction.
