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Making The Change To TruPay: |
At TruPay, we believe that a long and successful relationship with our clients begins with an accurate and seamless conversion and implementation. This is why we invest vast resources towards implementation to ensure that at TruPay, "We do it right the first time!"
For most clients, the thought of changing payroll providers can cause uneasiness and apprehension. Let our experience and expertise comfort this change to TruPay. The following list will provide you with an accurate overview of the TruPay Implementation Plan.
Phase 1 - Conversion:
Once you have decided to partner with TruPay, your account manager and conversion specialist will discuss the information needed for the conversion and any changes that you require to be made prior to the conversion, e.g. deduction changes, dept. structure changes, etc…
The Conversion Specialist performs an initial requirements gathering session and runs a conversion program to transfer the data and/or keys directly from the payroll reports that you have provided us, so there are few forms to fill out. This process includes multiple audits and reviews to ensure the accuracy of your implementation. The year to date and or quarter to date totals are balanced to the information we received from you. We customize Millennium to meet your specific payroll requirements including setting up your time off accrual policy, 401(k) reporting requirements, labor distribution and much more!
Phase 2 - Installation:
Your account manager or conversion specialist will provide you with a list and pick-up all necessary information needed for the conversion, including your PC qualifications document. At this time, the TruPay technical team will configure and install your Millennium software. Tests are performed on the software and your communications device for both transmission and download capabilities. Installations will generally be handled on site, unless otherwise specified.
Phase 3 - Training:
Your customer service representative conducts training sessions either on-site or remote via the web. This training is conducted at your convenience and the customer service representative assigned to your account will schedule Payroll, Human Resources and Report Writer training with you and your staff.
