December 10, 2020
The pandemic has certainly affected us all in various ways, yet all industries have felt the pressure of one reoccurring theme: employee engagement. Research shows that it is correlated to not only productivity but profitability. So, what is employee engagement and what are the challenges faced when trying to achieve it?
Engagement Vs. Satisfaction
Employee engagement is defined as the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work. It's not to be confused with employee satisfaction, a measurement of tolerance of much workload will be accepted for the rate of compensation. Think of it this way: a person can be satisfied with a job and consequently he/she shows up daily, but still may not be connected to or engaged with the work he/she is doing. This may lead to to lack of motivation to go above and beyond. We'll mention why that's important now.
Why It Matters
Organizations with highly engaged employees have shown operating margins three times higher than those of companies with the lowest levels of engagement as well as 22 percent greater productivity. What effect will this ultimately have on your organization? The most common benefit of employee engagement is better production or going "above and beyond". An engaged employee will tend to do more than the minimum requirement of them, working more diligently to problem solve and serve customers. This leads many managers and leaders to ask themselves, "Where else does it make sense for employee engagement to become advantageous to the organization?" Regarding receptivity and employee feedback, you'll find there is more insight to gain from an engaged workforce. Consequently, this helps you to learn more about your business as well as cultivate growth and success.
Drive Employee Engagement with HCM Technology
Gartner, Inc. found that 88% of businesses all over the world mandated or encouraged all employees to to work from home at the start of the pandemic. With the remote workforce seeing no decline, most organizations are creating contingency plans for employees as restrictions are still changing and future regulations are unclear. What an evaluation of this approach will uncover is: while you maintain the ability to work on existing initiatives and projects — you lose the valuable connections that your human capital share when they can collaborate in person. How can you drive employee engagement in a world that requires us to socially distance and virtually connect? Communication, transparency, and experience are the building blocks for a great HCM platform and workforce.
We can conclude that employee engagement is something that most companies desire to increase, yet it can be difficult to know where to start assessing engagement levels and the barriers to optimizing it. A study can be done by Gallup revealed that about 34% of employees are engaged, which leaves much room for improvement. What if you were able to increase engagement by 5%—can you imagine what this would do for company culture, morale, and your bottom line? Our team will continue to help organizations drive employee engagement in the modern workforce through HCM technology and solutions.
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