December 20, 2023
Regardless of specialty, healthcare providers want to focus on the critical functions of their job. On the other hand, the good health of the organizations that employ them often requires providers to interact with administrative tasks. Onboarding documentation is a first step, but updates to personal information and even acceptance of promotions can create little paper trails that both providers and back-office support are required to complete. To guarantee ease and expediency through often predictable human resources compliance checkpoints and more, your human resources administrators should look to modern software tools. These tools are designed to help recruit, onboard, schedule, train, and roll out updates to your valuable team members. Saving you time and money, the best healthcare employee management solutions will make life easier for employees and your HR administration team.
Employee management software for healthcare helps organize those providing care in a variety of sites, be they hospitals, urgent care facilities, dentists and dental specialist offices, primary care offices, nursing homes, or any other healthcare setting. It allows managers and human resources professionals to easily roll out and track tasks related to hiring, assigning and changing schedules, and monitoring compliance amongst themselves and employees. The best healthcare employee management app will help managers in their mission-critical roles overseeing dedicated teams as well. Different products will have different capabilities and features and are not one-size-fits-all software. Tailor your choice to your needs using current organizational goals and headaches to help you in your search.
Cloud-native applications may be important if your team works remotely or from more than one physical location. Home healthcare workers and traveling staff may find the ability to log in and work from more than one location non-negotiable, so look for a robust tool with great reviews if this requirement fits your list.
Recruiting can also be a boon for companies when they can centralize data from many locations into one space. Look for integrations that will help you more easily post jobs on sites you prefer, and look for the ability to accept applicants and track their application review within your company. Tracking where someone is in the interview process, if offered, as well as the ability to send and monitor offer letters, may help your business as well.
Looking to create schedules for many complex layers of providers in your employee management system? Make sure to ask for this feature and how it integrates with your current time management software and/or payroll system too.
Employee self-service refers to the ability of your team to log in and begin entering personal information during onboarding, make changes to any personal information, request time off, and more, which could save your administrators time and money.
We can’t emphasize this enough. Look for an audit trail feature to easily decipher who made a change in the system and when. You’ll want to be able to look this up for any field.
Training and compliance for HIPPA, and any other policy agreements might also be the feature of your dreams, so ask how to track assigned tasks and how they can be assigned. Company-wide task assignments may be appropriate when asking for an acknowledgment of a policy update or survey, but a more granular ability to assign may be needed for different departments.
Finally, you should always look for great support. How often will support be available? Is it only during business hours? Only online? Ask who will be allowed to request support and look for a robust system with quick turn-around in response times.
Always get buy-in from your human resources team by roping in leadership from the department. They can help guide you on must-have versus nice-to-have features, honing in on topics you may not have considered yourself. Are you an HR manager leading the charge for new software? Congratulations! You can likely drill down on pain points to understand the solutions your team needs.
Saving time is saving money, and when one system is built to manage many tasks, you save time having different departments struggle to develop separate, often incompatible systems. You also save the headache of wondering how to transfer the knowledge on the use of the system if any one person leaves. Since the software exists on its own, you retain support for training and eliminate surprises when passing the baton from one manager or administrator to the next. Don’t forget the uniformity of an employee-facing interface and the value that consistency adds to your company.
Uncomplicated tracking and monitoring for task completion, especially when those tasks are related to legal compliance issues, is another major advantage of a centralized employee management software system. Reduce the incidence of costly infractions by keeping your compliance tasks scheduled and up to date every time.
For further information on how TruPay can help your healthcare team, please do not hesitate to reach out.